Case Study: Establishing a Leading US Bank’s Technical CoE in Bengaluru
Published on
One of the USA’s top 20 financial institutions with over $200B in assets, the client is a bank holding company based out of North Carolina, USA. It provides commercial banking services and expertise within the technology, healthcare, private equity, venture capital, and premium wine industries.
The Challenge
Struggling due to the scarcity of technical talent in the US, sky-high hiring costs, extended turnaround times, and a frustratingly high rate of candidate dropouts, the company encountered significant hurdles on its journey toward digital transformation.
Joining forces, ANSR offered a strategic partnership with the aim of building a technical Center of Excellence in India. This solution effectively mitigated talent shortages along with paving the way for streamlined operations and optimized financial processes.
Facing a similar challenge? Connect with our experts today
Our Solution
Curated, Multi-channel Talent Pool + AI-powered Screening
Leveraging our expansive Global Talent Network of 1.5 million global tech professionals across 200+ job boards and platforms, we built a talent pool for the client’s hiring needs. We leveraged our AI fitment engine to rigorously screen and shortlist profiles based on 100+ parameters, achieving an impressive 90% accuracy rate in candidate selection.
End-to-end Setup of a Bengaluru-Based GCC
A comprehensive analysis of the global talent market and economic feasibility revealed that the technical talent and digital infrastructure present in Bengaluru, India would be the optimal ecosystem to build the bank’s CoE. Our team undertook end-to-end setup, from talent sourcing, screening, and recruiting, to establishing tailored workspaces with integrated IT solutions. On the operational aspect, our team ensured legal compliance and provided governance and management support.
As of today, the Bengaluru team powers multiple functions including accounting, regulatory reporting, FP&A, procurement, tax, and treasury support. The CoE has also expanded by setting up a Credit Risk Team from scratch, covering multiple capabilities such as Credit Modelling, Credit Business & Financial Risk, Credit Systems, Credit Enablement, Credit Portfolio Analytics & Credit Reserves.
